How to use the UK Athletics Shop
Please feel free to
contact us if you have any comments, complaints, suggestions or if you would rather not order online. Please note that we cannot accept orders by email.
You can browse the UK Athletics Shop and add items to your personal shopping basket without any obligation to buy, so you can easily see what's on offer and check the prices.
To find the items you are interested in, use the Categories list, this will give you a list of items matching that Category. Click on the item name to go to that page.
Here you will find a picture and a description of the item, and its cost in British Pounds.
At the bottom of the page will be an input box where you can enter the quantity that you want, or for items such as T-shirts there will be one box per size. Check the
size guide for clothing measurement details.
To add items to your shopping basket, without any obligation to buy, enter the quantity you`d like (for each size if appropriate) and press the button.
Each time you add items to your shopping basket you will see what you currently have in it. You can also go straight there by clicking on the View Basket link which is on the top of the page.
You may change the quantity of any item in the basket or to remove an item set the quantity to zero. You must press the Update button after changing any quantities or your changes will be lost.
Use the Continue Shopping button to go back to the last product page you viewed or you can continue browsing.
If you would like to buy the items in your basket you can press the Checkout button. If not the items will remain in your shopping basket for 5 days, after which it will be cleared.
The first time you buy from us you'll need to create an account, giving your name and address. We need this so that we know where to send the items that you're ordering.
Each time you want to buy something you need to log in to the UK Athletics Shop before you can enter your payment details and finalise your order. You need to do this so that we know where you are ordering from so that we can calculate the shipping and handling cost for your order.
If your name or address have changed you can update your details after you log in.
If you have items in your shopping basket these will still be there after you have created your account or logged in so you may continue with your order.
You will see a confirmation of the items ordered, with shipping and handling costs added. Fill in your payment details. These will be transfered to our server over a secure connection. You can still change your mind or go back and add more items to your shopping basket.
When you are sure you want to send you order press the Send Order button. Only do this if you want to buy the items shown. If you are under 18 years old please check with a parent or guardian before you send your order.
For information on the methods of payment accepted click
here.
Shipping and handling is charged at a flat rate.
Full details of the shipping and handling charges and delivery times can be
found here. A complete list of the countries we ship to can be
found here.
If you have chosen to buy an item that is out of stock, but for which we are expecting a delivery, you will have the option to split your order and have the in-stock items sent straight away, with the other items being sent later. If you choose this option you will be charged shipping and handling for.
Ordering online is the most convenient way to buy from the UK Athletics Shop. However you may also place your order by phone. Please call:
08451 292 123
Phone lines are open between 9am and 5pm UK time.
Ordering online is the most convenient way to buy from the UK Athletics Shop. However you may also place your order by post. Please note down the Item Codes, Titles, Sizes (where applicable) and the Prices of the goods you wish to order and send to us at the following address:
UKAShop
PO BOX 10
Milton Keynes
MK8 0ZR
You must enclose a UK/EIRE cheque/postal order made payable to Topps Europe Limited for the total amount of your goods (including shipping charges). Please note that we must allow 10 days for cheques to clear please allow extra time for delivery if paying by cheque.
For more information on Ordering by Post, please call our customer service team on 08451 292 123
Please also read our
Terms and Conditions.If you need any further assistance to place your order, or if our online shopping system does not appear to be working properly please
contact us. Please include as much information about the problem you are experiencing as you can.
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